Shipping Policy
Thank you for shopping with us! We strive to provide a smooth and convenient shopping experience. Below you’ll find important information about our shipping policies.
- Processing Time
- All orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
- Orders placed after 3:00 PM or on weekends/holidays will be processed on the next business day.
- Once your order is processed and shipped, you will receive a shipping confirmation email with tracking details.
- Shipping Methods & Delivery Times
We offer several shipping options based on your location. Estimated delivery times are as follows:
- Standard Shipping: 3-7 business days (within the U.S.)
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (available for U.S. orders only)
International Shipping: Delivery times vary by country. Please refer to the checkout page for the specific shipping rates and estimated delivery times for international orders.
- Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the destination. We offer free shipping on all orders over $XX (for U.S. customers). For international orders, free shipping thresholds and rates may vary.
- Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can track your order status using the tracking link provided. Please note that it may take 24-48 hours for tracking information to update after shipping.
- Shipping Restrictions
- We currently ship to [list of countries/regions you ship to].
- We do not ship to [list of restricted countries or regions].
- For oversized or heavy items, additional shipping fees may apply.
- Address Accuracy
Please ensure that the shipping address you provide at checkout is accurate. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information. If an address error occurs, please contact us immediately before the order is processed.
- Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us immediately. We will assist you in filing a claim with the carrier.
- Damaged Packages: If your package arrives damaged, please contact us within 7 days of receiving the item. We may require photos of the damage to resolve the issue.
- Shipping Delays
While we make every effort to fulfill your order on time, shipping delays may occur due to weather, carrier issues, or other circumstances beyond our control. We appreciate your patience and understanding.
- Returns & Exchanges
For details on our return and exchange policies, please refer to our Returns & Exchanges Policy.
If you have any questions about our shipping policy, feel free to contact us at [your contact email or phone number].
This shipping policy is subject to change at any time. Please check this page periodically for any updates.